Instant Download FAQ
Frequently Asked Questions About Instant Downloads
What is an instant download?
An instant download is a digital product that you can access immediately after completing your purchase. No waiting for shipping – you'll receive a download link right away via email and on your order confirmation page.
How do I access my instant download?
After your purchase is complete, you'll receive an email with a download link. You can also find the download link on your order confirmation page. Simply click the link to download your file to your device.
How long do I have to download my file?
Your download link will remain active so you can access your purchase whenever you need it. We recommend downloading and saving your file to your device or cloud storage for safekeeping.
What format are the files in?
Our instant download products are typically provided as PDF files, which can be opened on any device and easily printed at home or at your local print shop.
Can I print my instant download?
Yes! Our instant download products are designed to be printed. You can print them at home on your own printer or take the file to a professional print shop for higher quality results.
What if I don't receive my download link?
First, check your spam or junk folder. If you still can't find it, please contact us with your order number and we'll resend your download link right away.
Can I download the file multiple times?
Yes! You can download your file as many times as you need. We recommend saving a copy to your device or cloud storage for easy access.
Will I receive a physical product?
No, instant downloads are digital products only. There is no physical item that will be shipped to you. This means no shipping costs and no waiting!
What devices can I use to download my file?
You can download your file on any device including computers, tablets, and smartphones. PDF files can be opened on virtually any device.
Can I get a refund on an instant download?
Due to the digital nature of instant downloads, all sales are final once the file has been downloaded. If you experience any issues with your download, please contact us and we'll be happy to help.